This Privacy Policy explains how Pitch Lab AI ("we," "us," "our") collects, uses, and shares information when you use the Pitch Lab AI mobile application (the "Service").
Some features in Pitch Lab AI send the data you create to third-party AI inference providers to generate a response. This only happens when you actively use one of those features, and we ask for your explicit permission inside the app before any data is shared with a third-party AI service.
What we send and to whom:
| Feature | Data Sent | Recipient(s) |
|---|---|---|
| AI Coach chat | Your chat messages plus a summary of your recent sessions, workload, recovery, and journal entries used as context. | OpenAI, Anthropic, Google (routed through our secured AI gateway operated by Rork). |
| Mechanics video analysis | On-device pose keypoints and a small number of still frames extracted from the video you upload. The original video stays on your device. | OpenAI, Anthropic, Google (routed through our secured AI gateway operated by Rork). |
| Chart photo parsing | A compressed image of the Rapsodo / TrackMan / Stuff+ screenshot you choose to upload, used to extract pitch metrics. | OpenAI, Anthropic, Google (routed through our secured AI gateway operated by Rork). |
We do not share your name, email, password, payment details, contacts, photo library, or precise location with AI providers. We do not sell your User Content. We require these AI providers to provide the same or equivalent privacy protections as those described in this policy, including a contractual prohibition on using your submitted content to train their foundation models.
You can use Pitch Lab AI without AI features. Session logging, the journal, arm care routines, the grip library, and stats all work without sending data to any AI provider.
If you choose to connect a WHOOP account ("Sign in with WHOOP"), Pitch Lab AI accesses health and fitness data from WHOOP through WHOOP's official API, with your authorization, to power your Recovery tab, blend into your daily readiness score, and provide context to the AI Coach. Connecting WHOOP is entirely optional.
How the connection works: You authorize access on WHOOP's secure sign-in screen (OAuth). We receive access tokens only — never your WHOOP username or password — and you can revoke access at any time (see below).
What we receive from WHOOP:
How we use it: solely to display your recovery metrics, compute your in-app readiness score, and personalize training and AI coaching guidance. We do not use WHOOP data for advertising, and we do not sell it.
Storage: WHOOP data is stored in our Supabase backend as a processor (see Section 5) and is only included in AI Coach context as described in Section 3, after your in-app permission.
Revoking access & deletion: You can disconnect WHOOP at any time from the Recovery screen, which stops further syncing and removes synced WHOOP metrics from your account. You may also revoke Pitch Lab AI's access from your WHOOP account settings. Deleting your Pitch Lab AI account removes all associated WHOOP-derived data.
Your use of WHOOP remains governed by WHOOP's own terms and Privacy Policy. Pitch Lab AI is an independent application that "Works with WHOOP"; WHOOP is a trademark of WHOOP, Inc., and Pitch Lab AI is not endorsed by or affiliated with WHOOP, Inc.
We share information only with: (a) infrastructure providers (Supabase for auth and data storage, RevenueCat for subscriptions, Apple for billing) acting as our processors; (b) third-party AI inference providers as described in Section 3, strictly to deliver requested features and only after you grant permission in-app; (c) when required by law. We do not sell your personal information, including health and WHOOP data.
You can delete your account and all associated content at any time from the Profile screen within the app. We retain backups for up to 30 days to protect against accidental loss.
The Service is not directed to children under 13. We do not knowingly collect data from children under 13.
We use industry-standard safeguards including TLS in transit and encryption at rest. No method of transmission over the internet is 100% secure.
Depending on your region (GDPR/CCPA/etc.), you may have the right to access, correct, port, or delete your personal data. Email support@pitchlabai.io to exercise these rights. You may also revoke AI data-sharing consent at any time by deleting the app or resetting consent from Profile → Account, and disconnect WHOOP from the Recovery screen.
Your information may be processed in the United States and other countries where our service providers operate.
We will notify you of material changes in-app or by email.
Pitch Lab AI — support@pitchlabai.io